Exhibit 99.1


USA Technologies Reports Second Quarter Fiscal Year 2021 Results
MALVERN, Pa -- February 4, 2020 -- USA Technologies, Inc. (NASDAQ:USAT) (“USAT” or the “Company”), a cashless payments and software services company that provides end-to-end technology solutions for the self-service retail market, today reported results for the fiscal year 2021 second quarter.
“We continue to make great progress on the operating initiatives we laid out for this fiscal year, which include – driving sustainable organic growth, right sizing the Company's cost structure, and investing in people and culture, in order to achieve excellence,” said Sean Feeney, chief executive officer, USA Technologies. “Many existing and potential new customers are seeing the value of being on our platform as a service, from our cashless devices to logistics software. We are also making strides in right sizing the Company's cost structure, reporting a 28% decrease in operating expenses for the quarter when compared to FY Q2 20 and a 24% decrease in the first six months of this fiscal year.  We  have begun to allocate a portion of the savings to the products, systems and services that the Company needs to scale.”
“While the rebound in our industry from the impact of the pandemic, and in turn our business, has been slower than we expected when we laid out our FY 21 financial goals, we are incredibly proud of all the Company has accomplished in this short amount of time. We believe we have the right team in place, with tailwinds that we expect will help drive our business. The increasing shift to contactless payments and unattended retail have created demand for cashless products, and  we are making the right investments to position us well for success,” concluded Feeney.
Financial Highlights:

Revenue of $38.3 million increased 3.8% compared to the first quarter 2021, and decreased 13.1% compared to the second quarter 2020

o
License and transaction fee revenue of $33.2 million increased 0.3% compared to the first quarter 2021, and decreased 7.1% compared to the second quarter 2020

o
Equipment revenue of $5.1 million, an increase of 34.5% compared to the first quarter 2021 and decrease of 38.9% compared to the second quarter 2020

Active devices, defined as devices that have communicated or transacted with the Company in the last 12 months, totaled 1,154,932 connections at the end of the second quarter of 2021 compared to 1,133,754 at the end of the first quarter of 2021 and 1,089,406 at the end of the second quarter of 2020

Active customers, defined as customers that have at least one device that has communicated with the Company in the last 12 months, totaled 18,304 at the end of the second quarter of 2021 compared to 16,489 at the end of the second quarter of 2020

Total connections, the performance metric for devices the Company has previously reported, totaled 1,358,000 at the end of the second quarter of 2021, compared to 1,335,000 at the end of the first quarter of 2021 and 1,255,000 at the end of the second quarter of 2020

Gross margin of 32.1% compared to 29.0% in the second quarter of 2020

Operating loss of $(2.6) million, a significant improvement compared to operating loss of $(7.8) million in the second quarter of 2020

Net loss applicable to common shares of $(2.9) million, or $(0.04) per basic share compared to net loss applicable to common shares of $(8.4) million, or $(0.13) per basic share in the second quarter of 2020

Adjusted EBITDA(a) of $1.0 million compared to  $(0.9) million in the second quarter of 2020

Ended the quarter with $28.2 million in cash and cash equivalents
(a)  Adjusted earnings before income taxes, depreciation, and amortization (“Adjusted EBITDA”) is a non-GAAP measurement. See Reconciliations of Non-GAAP Measures for a reconciliation of Adjusted EBITDA to net loss




Operational Highlights:

Relisted on the Nasdaq Global Select Market on Nov. 19, 2020, under the ticker symbol “USAT”

Announced that the Company will transition its corporate identity to exclusively operate under the name Cantaloupe, Inc.

Appointed Ravi Venkatesan in the newly created position of Chief Technology Officer
Fiscal Year 2021 Outlook:
“The impact of the pandemic continues to be a challenge in many ways, and for us, that includes headwinds on transaction and equipment revenue,” said Wayne Jackson, chief financial officer, USA Technologies. “As a result of COVID-19’s persistence and our updated assumptions around timing of a successful vaccine rollout, we have pushed out our expectations on when the virus will have less of an impact on our market and business. Therefore, we have revised our FY2021 revenue guidance to be between $163 million and $171 million, down from a range of $170 million to $180 million, net loss applicable to common shares to be between $(21) million and $(17) million, down from  $(14.1) million and $(11.1) million,  and now expect our Adjusted EBITDA to be between  $1 million and $4 million.”
Webcast and Conference Call
USA Technologies will host a conference call and webcast at 4:30 p.m. Eastern Time today. To participate in the conference call, please dial (866) 393-1608 approximately 10 minutes prior to the call. International callers should dial (224) 357-2194. Please reference conference ID # 7541066.  A live webcast of the conference call will be available at https://usatechnologiesinc.gcs-web.com/events-and-presentations. Please access the website 15 minutes prior to the start of the call to download and install any necessary audio software.
A telephone replay of the conference call will be available from 7:30 p.m. Eastern Time on February 4, 2021 until 7:30 p.m. Eastern Time on February 7, 2021 and may be accessed by calling +1 (855) 859-2056 (domestic dial-in) or +1 (404) 537-3406 (international dial-in) and reference conference ID # 7541066.
An archived replay of the conference call will also be available in the investor relations section of the company's website.
About USA Technologies
USA Technologies, Inc. is a cashless payments and software services company that provides end-to-end technology solutions for the self-service retail market. USAT is transforming the unattended retail community by offering one integrated solution for payments processing, logistics, and back-office management. The Company’s enterprise-wide platform is designed to increase consumer engagement and sales revenue through digital payments, digital advertising and customer loyalty programs, while providing retailers with control and visibility over their operations and inventory. As a result, customers ranging from vending machine companies, to operators of micro-markets, gas and car charging stations, laundromats, metered parking terminals, kiosks, amusements and more, can run their businesses more proactively, predictably, and competitively.
Discussion of Non-GAAP Financial Measures:
This press release contains discussion of adjusted EBITDA, a non-GAAP financial measure which is not required or defined under U.S. GAAP (Generally Accepted Accounting Principles). Generally, a non-GAAP financial measure is a numerical measure of a company's performance, financial position or cash flows that either excludes or includes amounts that are not normally excluded or included in the most directly comparable measure calculated and presented in accordance with U.S. GAAP. Reconciliations between non-GAAP financial measures and the most comparable U.S. GAAP financial measures are set forth below in Financial Schedule D.
We use these non-GAAP financial measures for financial and operational decision-making purposes and as a means to evaluate period-to-period comparisons. We believe that these non-GAAP financial measures provide useful information about our operating results, enhance the overall understanding of past financial performance and future prospects and allow for greater transparency with respect to metrics used by our management in its financial and operational decision making. The presentation of this financial measure is



not intended to be considered in isolation or as a substitute for the financial measures prepared and presented in accordance with U.S. GAAP, including our net income or net loss or net cash used in operating activities. Management recognizes that non-GAAP financial measures have limitations in that they do not reflect all of the items associated with our net income or net loss as determined in accordance with U.S. GAAP, and are not a substitute for or a measure of our profitability or net earnings. Adjusted EBITDA is presented because we believe it is useful to investors as a measure of comparative operating performance. Additionally, we utilize Adjusted EBITDA as a metric in our executive officer and management incentive compensation plans.
We define Adjusted EBITDA as net loss before (i) interest income, (ii) interest expense, (iii) income taxes, (iv) depreciation, (v) amortization, (vi) stock-based compensation expense, and (vii) non-recurring fees and charges that were incurred in connection with the 2019 Investigation and financial statement restatement activities as well as proxy solicitation costs.
Forward-looking Statements:
All statements other than statements of historical fact included in this release, including without limitation USAT’s future prospects and performance, the business strategy and the plans and objectives of USAT's management for future operations, are forward-looking statements within the meaning of the Private Securities Litigation Reform Act of 1995. When used in this release, words such as “may,” “could,” “expect,” “intend,” “plan,” “seek,” “anticipate,” “believe,” “estimate,” “guidance,” “predict,” “potential,” “continue,” “likely,” “will,” “would” and variations of these terms and similar expressions, or the negative of these terms or similar expressions, as they relate to USAT or its management, may identify forward-looking statements. Such forward-looking statements are based on the reasonable beliefs of USAT's management, as well as assumptions made by and information currently available to USAT's management. Actual results could differ materially from those contemplated by the forward-looking statements as a result of certain factors, including but not limited to the incurrence by USAT of any unanticipated or unusual non-operational expenses which would require us to divert our cash resources from achieving our business plan; the uncertainties associated with COVID-19, including its possible effects on USAT’s operations, financial condition and the demand for USAT’s products and services; the ability of USAT to predict or estimate its future quarterly or annual revenue and expenses given the developing and unpredictable market for its products; the ability of USAT to retain key customers from whom a significant portion of its revenues is derived; the ability of USAT to compete with its competitors to obtain market share; the ability of USAT to make available and successfully upgrade current customers to new standards and protocols; whether USAT's existing or anticipated customers purchase, rent or utilize ePort or Seed devices or our other products or services in the future at levels currently anticipated by USAT; disruptions to our systems, breaches in the security of transactions involving our products or services, or failure of our processing systems; or other risks discussed in USAT’s filings with the U.S. Securities and Exchange Commission, including but not limited to its Annual Report on Form 10-K for the year ended June 30, 2020 and its Quarterly Reports on Form 10-Q for the quarters ended September 30, 2020 and December 31, 2020. Readers are cautioned not to place undue reliance on these forward-looking statements. Any forward-looking statement made by us in this release speaks only as of the date of this release. Unless required by law, USAT does not undertake to release publicly any revisions to these forward-looking statements to reflect future events or circumstances or to reflect the occurrence of unanticipated events. If USAT updates one or more forward-looking statements, no inference should be drawn that USAT will make additional updates with respect to those or other forward-looking statements.



--F—USAT
Media and Investor Relations Contact:
Alicia V. Nieva-Woodgate
USA Technologies
+1 720.808.0086
anievawoodgate@usatech.com
Investor Relations:
ICR, Inc.
USATechIR@icrinc.com





USA Technologies, Inc.
Condensed Consolidated Balance Sheets
(Unaudited)
($ in thousands, except share data)
 
December 31,
2020
 
June 30,
2020
         
Assets
       
Current assets:
       
Cash and cash equivalents
 
$
28,162 
   
$
31,713 
 
Accounts receivable, net
 
20,080 
   
17,273 
 
Finance receivables, net
 
7,196 
   
7,468 
 
Inventory, net
 
8,794 
   
9,128 
 
Prepaid expenses and other current assets
 
1,419 
   
1,782 
 
Total current assets
 
65,651 
   
67,364 
 
         
Non-current assets:
       
Finance receivables due after one year
 
10,296 
   
11,213 
 
Property and equipment, net
 
7,185 
   
7,872 
 
Operating lease right-of-use assets
 
4,799 
   
5,603 
 
Intangibles, net
 
21,501 
   
23,033 
 
Goodwill
 
63,945 
   
63,945 
 
Other assets
 
2,130 
   
1,993 
 
Total non-current assets
 
109,856 
   
113,659 
 
         
Total assets
 
$
175,507 
   
$
181,023 
 
         
Liabilities, convertible preferred stock and shareholders’ equity
       
Current liabilities:
       
Accounts payable
 
$
26,907 
   
$
27,058 
 
Accrued expenses
 
29,479 
   
30,265 
 
Current obligations under long-term debt
 
3,804 
   
3,328 
 
Deferred revenue
 
1,648 
   
1,698 
 
Total current liabilities
 
61,838 
   
62,349 
 
         
Long-term liabilities:
       
Deferred income taxes
 
148 
   
137 
 
Long-term debt, less current portion
 
13,901 
   
12,435 
 
Operating lease liabilities, non-current
 
4,241 
   
4,749 
 
Total long-term liabilities
 
18,290 
   
17,321 
 
         
Total liabilities
 
80,128 
   
79,670 
 
Commitments and contingencies
       
Convertible preferred stock:
       
Series A convertible preferred stock, 900,000 shares authorized, 445,063 issued and outstanding, with liquidation preferences of $21,113 and $20,779 at December 31, 2020 and June 30, 2020, respectively
 
3,138 
   
3,138 
 
Shareholders’ equity:
       
Preferred stock, no par value, 1,800,000 shares authorized
 
— 
   
— 
 
Common stock, no par value, 640,000,000 shares authorized, 65,285,674 and 65,196,882 shares issued and outstanding at December 31, 2020 and June 30, 2020, respectively
 
404,433 
   
401,240 
 
Accumulated deficit
 
(312,192)
   
(303,025)
 
Total shareholders’ equity
 
92,241 
   
98,215 
 
Total liabilities, convertible preferred stock and shareholders’ equity
 
$
175,507 
   
$
181,023 
 





USA Technologies, Inc.
Condensed Consolidated Statements of Operations
(Unaudited)
   
Three months ended
 
Six months ended
   
December 31,
 
December 31,
($ in thousands, except per share data)
 
2020
 
2019
 
2020
 
2019
Revenue:
               
License and transaction fees
 
$
33,214 
   
$
35,754 
   
$
66,322 
   
$
70,363 
 
Equipment sales
 
5,071 
   
8,297 
   
8,840 
   
17,047 
 
Total revenue
 
38,285 
   
44,051 
   
75,162 
   
87,410 
 
                 
Cost of sales:
               
Cost of license and transaction fees
 
20,617 
   
22,579 
   
39,953 
   
44,668 
 
Cost of equipment sales
 
5,367 
   
8,710 
   
8,668 
   
18,564 
 
Total cost of sales
 
25,984 
   
31,289 
   
48,621 
   
63,232 
 
                 
Gross profit
 
12,301 
   
12,762 
   
26,541 
   
24,178 
 
                 
Operating expenses:
               
Selling, general and administrative
 
13,831 
   
16,161 
   
30,641 
   
31,342 
 
Investigation, proxy solicitation and restatement expenses
 
— 
   
3,277 
   
— 
   
9,768 
 
Depreciation and amortization
 
1,052 
   
1,080 
   
2,120 
   
2,102 
 
Total operating expenses
 
14,883 
   
20,518 
   
32,761 
   
43,212 
 
                 
Operating loss
 
(2,582)
   
(7,756)
   
(6,220)
   
(19,034)
 
                 
Other income (expense):
               
Interest income
 
325 
   
283 
   
675 
   
577 
 
Interest expense
 
(596)
   
(833)
   
(3,881)
   
(1,298)
 
Total other income (expense), net
 
(271)
   
(550)
   
(3,206)
   
(721)
 
                 
Loss before income taxes
 
(2,853)
   
(8,306)
   
(9,426)
   
(19,755)
 
Provision for income taxes
 
(49)
   
(72)
   
(89)
   
(131)
 
                 
Net loss
 
(2,902)
   
(8,378)
   
(9,515)
   
(19,886)
 
Preferred dividends
 
— 
   
— 
   
(334)
   
(334)
 
Net loss applicable to common shares
 
$
(2,902)
   
$
(8,378)
   
$
(9,849)
   
$
(20,220)
 
Net loss per common share
               
Basic
 
$
(0.04)
   
$
(0.13)
   
$
(0.15)
   
$
(0.33)
 
Diluted
 
$
(0.04)
   
$
(0.13)
   
$
(0.15)
   
$
(0.33)
 
Weighted average number of common shares outstanding
               
Basic
 
64,913,364 
   
63,664,256 
   
64,886,183 
   
61,891,197 
 
Diluted
 
64,913,364 
   
63,664,256 
   
64,886,183 
   
61,891,197 
 





USA Technologies, Inc.
Condensed Consolidated Statements of Cash Flows
(Unaudited)
   
Six months ended
   
December 31,
($ in thousands)
 
2020
 
2019
OPERATING ACTIVITIES:
       
Net loss
 
$
(9,515)
   
$
(19,886)
 
Adjustments to reconcile net loss to net cash used in operating activities:
       
Stock based compensation
 
3,149 
   
2,032 
 
Amortization of debt discount and issuance costs
 
2,657 
   
311 
 
Provision for expected losses
 
1,286 
   
862 
 
Provision for inventory reserve
 
1,262 
   
1,006 
 
Depreciation and amortization included in operating expenses
 
2,120 
   
2,102 
 
Depreciation included in cost of sales for rental equipment
 
1,054 
   
1,391 
 
Other
 
957 
   
1,072 
 
Changes in operating assets and liabilities:
       
Accounts receivable
 
(2,987)
   
2,133 
 
Finance receivables
 
429 
   
(990)
 
Inventory
 
(928)
   
(1,055)
 
Prepaid expenses and other assets
 
243 
   
(411)
 
Accounts payable and accrued expenses
 
195 
   
2,424 
 
Operating lease liabilities
 
(526)
   
(776)
 
Deferred revenue
 
(50)
   
(52)
 
Net cash provided by operating activities
 
(654)
   
(9,837)
 
         
INVESTING ACTIVITIES:
       
Purchase of property and equipment
 
(970)
   
(1,361)
 
Proceeds from sale of property and equipment
 
11 
   
31 
 
Net cash used in investing activities
 
(959)
   
(1,330)
 
         
FINANCING ACTIVITIES:
       
Proceeds from long-term debt issuance by Antara, net of issuance costs paid to Antara
 
— 
   
14,790 
 
Proceeds from equity issuance by Antara, net of issuance costs paid to Antara
 
— 
   
18,560 
 
Payment of third-party debt issuance costs
 
— 
   
(33)
 
Repayment of 2018 JPMorgan Revolving Credit Facility
 
— 
   
(10,000)
 
Proceeds from 2021 JPMorgan Revolving Credit Facility
 
1,750 
   
— 
 
Repayment of 2021 JPMorgan Revolving Credit Facility
 
(1,750)
   
— 
 
Proceeds from long-term debt issuance by JPMorgan Chase Bank, N.A., net of debt issuance costs
 
14,550 
   
— 
 
Repayment of long-term debt
 
(15,364)
   
(2,109)
 
Proceeds from exercise of common stock options
 
76 
   
— 
 
Payment of Antara prepayment penalty and commitment termination fee
 
(1,200)
   
— 
 
Net cash used in (provided by) financing activities
 
(1,938)
   
21,208 
 
         
Net (decrease) increase in cash and cash equivalents
 
(3,551)
   
10,041 
 
Cash and cash equivalents at beginning of year
 
31,713 
   
27,464 
 
Cash and cash equivalents at end of period
 
$
28,162 
   
$
37,505 
 
         
Supplemental disclosures of cash flow information:
       
Interest paid in cash
 
$
615 
   
$
565 
 
Supplemental disclosures of noncash financing activities:
       
Third-party debt issuance costs related to Antara financing, incurred during the six months ended December 31, 2019 and paid the nine months ended March 31, 2020
 
$
— 
   
$
1,947 
 
Registration termination fee related to Antara financing, incurred during the six months ended December 31, 2019 and paid during the nine months ended March 31, 2020
 
$
— 
   
$
1,223 
 




Basis of Presentation and Preparation of Our Condensed Consolidated Financial Statements
As previously disclosed in the Company’s June 30, 2020 Annual Report on Form 10-K and the September 30, 2020 Quarterly Report on Form 10-Q, during the fourth quarter of fiscal year 2020, the Company reclassified certain operating expenses previously reported in the first three quarters of fiscal year 2020 as Selling, general and administrative expenses to Investigation, proxy solicitation and restatement expenses. The reclassifications resulted from management’s conclusion that those operating expenses related to non-recurring professional services fees to assist the Company with accounting and compliance activities following the filing of the 2019 Form 10-K, as well as the proxy solicitation costs incurred in fiscal year 2020. These reclassifications did not affect Total operating expenses or Net loss.
As part of the Company’s financial statement close process for the quarter ended December 31, 2020, management identified that the previously reported reclassification amounts from Selling, general and administrative expenses to Investigation, proxy solicitation and restatement expenses as disclosed in the June 30, 2020 Annual Report on Form 10-K and the September 30, 2020 Quarterly Report on Form 10-Q needed to be revised to properly reflect expense accrual amounts for certain vendors that were incorrectly excluded from the previously calculated amounts. These revisions to the reclassification amounts do not affect the previously reported Depreciation and amortization, Total operating expenses or Net loss for the quarters ended September 30, 2019, December 31, 2019, March 31, 2020, June 30, 2020 or the full year ended June 30, 2020 and other interim reporting periods. The Company analyzed the potential impact of the reclassification error in accordance with the appropriate guidance, from both a qualitative and quantitative perspective, and concluded that the error was not material to any individual interim or annual period.
Operating expenses for each quarter of fiscal year 2020 and other reporting periods before and after the revision discussed above are as follows:
   
Three months ended
 
Other reporting periods
($ in thousands)
 
September 30,
2019
 
December 31,
2019
 
March 31,
2020
 
June 30,
2020
 
Year
ended
June 30,
2020
 
Six months
ended
December 31,
2019
 
Nine months
ended
March 31,
2020
                             
Selling, general and administrative, before revision (a) (b)
 
$
17,196 
   
$
12,520 
   
$
18,065 
   
$
12,485 
   
$
60,266 
   
$
29,716 
   
$
47,781 
 
Investigation, proxy solicitation and restatement expenses, before revision (a) (b)
 
4,476 
   
6,918 
   
2,004 
   
7,894 
   
21,292 
   
11,394 
   
13,398 
 
                             
Additional amounts reclassified from (to) Selling, general and administrative to (from) Investigation, proxy solicitation and restatement expenses
 
2,015 
   
(3,641)
   
2,177 
   
(2,033)
   
(1,482)
   
(1,626)
   
551 
 
                             
Selling, general and administrative, after revision (c)
 
15,181 
   
16,161 
   
15,888 
   
14,518 
   
61,748 
   
31,342 
   
47,230 
 
Investigation, proxy solicitation and restatement expenses, after revision (c)
 
6,491 
   
3,277 
   
4,181 
   
5,861 
   
19,810 
   
9,768 
   
13,949 
 
Depreciation and amortization, no change (a) (b) (d)
 
1,022 
   
1,080 
   
1,107 
   
1,098 
   
4,307 
   
2,102 
   
3,209 
 
Total operating expenses, no change (a) (b) (d)
 
$
22,694 
   
$
20,518 
   
$
21,176 
   
$
21,477 
   
$
85,865 
   
$
43,212 
   
$
64,388 
 
(a) The amounts for the three months ended September 30, 2019, December 31, 2019, March 31, 2020 and full year ended June 30, 2020 were presented
in the Company’s June 30, 2020 Annual Report on Form 10-K.
(b) The amounts for the three months ended September 30, 2019 were presented in the Company’s September 30, 2020 Quarterly Report on Form 10-Q.
(c) The revised amounts for the three and six months ended December 2019 are presented in the Condensed Consolidated Statements of Operations.
(d) No changes noted for these amounts. The amounts for the three and six months ended December 2019 are presented in the Condensed Consolidated
Statements of Operations.




Reconciliation of Net Loss to Adjusted EBITDA
   
Three months ended
December 31,
($ in thousands, including endnotes to table)
 
2020
 
2019
U.S. GAAP net loss
 
$
(2,902)
   
$
(8,378)
 
Less: interest income
 
(325)
   
(283)
 
Plus: interest expense
 
596 
   
833 
 
Plus: income tax provision
 
49 
   
72 
 
Plus: depreciation expense included in cost of sales for rentals
 
515 
   
757 
 
Plus: depreciation and amortization expense in operating expenses
 
1,052 
   
1,080 
 
EBITDA
 
(1,015)
   
(5,919)
 
Plus: stock-based compensation (a)
 
1,640 
   
1,742 
 
Plus: investigation, proxy solicitation and restatement expenses (b) (c)
 
— 
   
3,277 
 
Plus: asset impairment charge (b)
 
333 
   
— 
 
Adjustments to EBITDA
 
1,973 
   
5,019 
 
Adjusted EBITDA (d) (e)
 
$
958 
   
$
(900)
 
         
(a)
As an adjustment to EBITDA, we have excluded stock-based compensation, as it does not reflect our cash-based operations.
(b)
As an adjustment to EBITDA, we have excluded the professional fees incurred in connection with the non-recurring costs and expenses related to the 2019 Investigation, financial statement restatement activities, and proxy solicitation costs, and non-cash impairment charges related to long-lived assets because we believe that they represent charges that are not related to our operations.
(c)
The previously reported amounts for the three months ended December 31, 2019 were reclassified to include additional operating expenses that related to non-recurring professional services fees. The adjustment amount for the three months ended December 31, 2019 has been revised as disclosed in the basis of presentation and preparation section of Note 1 to the interim Condensed Consolidated Financial Statements.
(d)
As a result of the adjustment noted in (c), the Adjusted EBITDA for the year ended June 30, 2020 and three months ended June 30, 2020 as previously reported in the Company’s June 30, 2020 Annual Report on Form 10-K  should be revised from $(8,253) to $(9,735) and $(85) to $(2,118) respectively.  Similarly, the Adjusted EBITDA for the three months ended September 30, 2019 as previously reported in the Company’s September 30, 2020 Quarterly Report on Form 10-Q  should be revised from $(4,856) to $(2,841).
(e)
As a result of the adjustment noted in (c) and the subsequent revision to the reclassification amounts as noted in Note 1 to the interim Condensed Consolidated Financial Statements., the Adjusted EBITDA for the three months ended December 31, 2019 as previously reported in the Company’s December 31, 2019 Quarterly Report on Form 10-Q should have been revised from $(2,324) million to $(900) as presented in table above.




QUARTERLY FINANCIAL AND NON-FINANCIAL DATA
The following table shows certain financial and non-financial data that management believes give readers insight into certain trends and relationships about the Company’s financial performance. We believe the metrics (Active Devices and Net New Active Devices, Active Customers and Net Change in Active Customers and Total Number of Transactions and Total Dollar Volume of Transactions) are useful in allowing management and readers to evaluate our strategy of driving growth in devices and transactions and the Financing Structure of Devices metric is useful in allowing management and readers to evaluate the growth of our QuickStart program and direct sales compared to the JumpStart program.
Active Devices and Net New Active Devices (new presentation)
Active Devices is defined as a device that has communicated with us or has had a transaction in the last 12 months. Included in the number of Active Devices are devices that communicate through other devices that communicate or transact with us. A self-service retail location that utilizes an ePort cashless payment device as well as Seed management services constitutes only one device.
Net New Active Devices during the quarter are defined as the net change in Active Devices from prior quarter.



Active Customers and Net Change in Active Customers
The Company defines Active Customers as all customers with at least one active device. Net Change in Active customers is defined by the net change in Active Customers from the prior period.
Total Number of Transactions and Total Dollar Volume of Transactions
Transactions are defined as electronic payment transactions that are processed by our technology-enabled solutions. Management uses Total Number and Dollar Volume of transactions to evaluate the effectiveness of our new customer strategy and ability to leverage existing customers and partners.
Financing Structure of Devices
The Financing Structure of Devices is determined by identifying the gross new devices during the quarter and determining which devices were due to devices financed by the JumpStart program compared to devices financed by the QuickStart program or purchased outright. We monitor this metric as we are able to increase cash collections from direct sales to customers or under QuickStart sales by utilizing lease companies which improves cash provided by operating activities.
 
As of and for the three months ended
 
December 31,
2020
 
September 30,
2020
 
June 30,
 2020
 
March 31,
2020
 
December 31,
2019
Devices, new presentation:
                 
Active Devices
1,154,932 
   
1,133,754 
   
1,117,805 
   
1,103,242 
   
1,089,406 
 
Net New Active Devices
21,178 
   
15,949 
   
14,563 
   
13,836 
   
25,744 
 
                   
Customers:
                 
Active Customers
18,304 
   
17,760 
   
17,249 
   
16,808 
   
16,489 
 
Net Change in Active Customers
544 
   
511 
   
441 
   
319 
   
479 
 
                   
Volumes:
                 
Total Number of Transactions (millions)
211.8 
   
201.9 
   
167.7 
   
237.3 
   
243.4 
 
Total Dollar Volume of Transactions (millions)
422.6 
   
406.3 
   
329.1 
   
462.7 
   
476.4 
 
                   
Financing structure of Devices:
                 
JumpStart
4.3 
%
 
3.0 
%
 
6.2 
%
 
1.4 
%
 
4.3 
%
QuickStart & all others (a)
95.7 
%
 
97.0 
%
 
93.8 
%
 
98.6 
%
 
95.7 
%
Total
100.0 
%
 
100.0 
%
 
100.0 
%
 
100.0 
%
 
100.0 
%
a)   Includes credit sales with standard trade receivable terms.

Highlights of USAT’s devices and customers for the quarter ended December 31, 2020 include:
An increase of 544 Active Customers and 21,178 Active Devices during the quarter;
1,154,932 Active Devices compared to the same quarter last year of 1,089,406, an increase of 65,526 Net New Active Devices, or 6.01%;
18,304 Active Customers to our service compared to the same quarter last year of 16,489, an increase of 1,815 Net Change in Active Customers, or 11.01%.

Total Connections (historical presentation)
Historically, connections is a performance metric that has been used by the Company. Connections to the Company’s service include those resulting from the sale or lease of our POS electronic payment devices, telemetry devices or certified payment software or the servicing of similar third-party installed POS terminals or telemetry devices. The Company records a connection




upon shipment of an activated device or the activation of a non-device location on our platform to a customer under contract. If a customer provides sufficient notice to deactivate a device or non-device location, in accordance with the terms of the contract, we stop counting the existing connection as a connection after the applicable notice period. A previously installed telemeter or cashless payment system that is no longer being utilized by our customer is still considered and reported as an existing connection until the customer requests deactivation and the contractual notice period has expired.
As noted in the previous section, management is now focused on Active Devices and Active Customers as set forth in the new presentation above.
 
As of and for the three months ended
 
December 31,
2020
 
September 30,
2020
 
June 30,
 2020
 
March 31,
2020
 
December 31,
2019
Total connections, historical presentation
1,358,000 
   
1,335,000 
   
1,320,000 
   
1,289,000 
   
1,255,000 
 




















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