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February 2023
February 2023
January 2023
December 2022
November 2022
November 2022
October 2022
August 2022
August 2022
June 2022
Second Quarter 2022 Overview | |||||||||||||||||||||||
$50.4M* | $(37.5)M* | $(33.3)M* | |||||||||||||||||||||
TOTAL REVENUE | GAAP NET LOSS | ADJUSTED EBITDA(1) |
$(25.8)M | 15% YoY | $801.6M | |||||||||||||||||||||
OPERATING CASH FLOW | MEDICARE ADVANTAGE APPLICATIONS SUBMITTED UNASSISTED ONLINE | COMMISSIONS RECEIVABLE BALANCE |
* Second quarter results reflect the impact of $8.7 million in negative revenue adjustment. |
Second Quarter 2022 Highlights | ||||||||
•Second quarter financial results reflect our decision to pull back on marketing spend while we focus on increasing enrollment margins and de-emphasize underperforming customer acquisition channels. •Year-over-year decline in Medicare telephonic conversion rates, also impacted our results. Q2 2022 is the last full quarter that compares our current results to 2021 quarters that predate our enrollment quality initiatives introduced in July of 2021 that have resulted in a lower conversion rate for Medicare calls. •Enrollment quality initiatives resulted in substantial improvement in quality scores and estimated retention rates for the AEP Medicare Advantage enrollments. •Significant cost reductions achieved across the entire business including $23.8 million year-over-year reduction in combined Marketing & Advertising and Customer Care & Enrollment costs. We are on track to deliver more than $60 million in total cost reduction in 2022 compared to 2021. •Online business continues to scale with 15% year-over-year increase in unassisted online Medicare Advantage enrollments. •As of June 30, 2022, we had $199.2 million in cash, cash equivalents and marketable securities. | ||||||||
CEO Comments | ||||||||
“During the second quarter, we achieved significant execution progress on our 6-point operating plan including an extensive cost transformation program. We are shifting to a more targeted approach to marketing based on channel mix optimization and audience segmentation and deploying new technologies to support our objective of higher telephonic conversions and increased agent effectiveness. Our primary goal with these efforts, is to return eHealth to profitable growth and cash flow generation on an accelerated timeline while continuing to provide significant value to beneficiaries and our carrier partners. As part of this strategy, we further refined our plan for this year’s Annual Enrollment Period to emphasize enrollment quality, retention and margin over growth as reflected in our revised full year outlook.” - Fran Soistman |
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Amortization of Intangible Assets Our intangible asset amortization expense is summarized as follows (dollars in thousands): Amortization expense decreased during the three and six months ended June 30, 2022 compared to the same periods in 2021 due to the impairment of our finite-lived intangible assets at December 31, 2021.
Medicare-related plan estimated membership as of June 30, 2022 grew 5% compared to estimated membership as of June 30, 2021 due to a 5% growth in Medicare Advantage and Medicare Supplement plan estimated memberships and a 4% growth in Medicare Part D plan estimated membership.
Adjustments for non-cash items primarily consisted of $19.6 million of stock-based compensation expense, $6.0 million of amortization of intangible assets and internally-developed software, and $2.2 million of depreciation and amortization, partially offset by a $7.4 million decrease due to the change in deferred income taxes.
Our effective tax rate for the three months ended June 30, 2022 was lower than the statutory federal tax rate primarily due to stock-based compensation adjustments, non-deductible lobbying expenses and state taxes, partially offset by research and development credits.
Our effective tax rate for the six months ended June 30, 2022 was lower than the statutory federal tax rate due primarily to stock-based compensation adjustments and non-deductible lobbying expenses, partially offset by research and development credits and state taxes.
If we fail to declare...Read more
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30 Transformational Plan - We...Read more
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49 Six Months Ended June...Read more
(2)For small business, the amount...Read more
Results of Operations Our operating...Read more
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33 Estimated Constrained Lifetime Value...Read more
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Except as required by applicable...Read more
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Overview We are a leading...Read more
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41 Customer Care and Enrollment...Read more
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Financial Statements, Disclosures and Schedules
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Ehealth, Inc. provided additional information to their SEC Filing as exhibits
Ticker: EHTH
CIK: 1333493
Form Type: 10-Q Quarterly Report
Accession Number: 0001333493-22-000109
Submitted to the SEC: Mon Aug 08 2022 7:46:55 PM EST
Accepted by the SEC: Tue Aug 09 2022
Period: Thursday, June 30, 2022
Industry: Insurance Agents Brokers And Service