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Exhibit 99.1
eGain Reports Fiscal 2023 Fourth Quarter and Full Year Financial Results
Sunnyvale, CA (September 14, 2023) – eGain (Nasdaq: EGAN), a leading knowledge platform for customer engagement, today announced financial results for its fiscal 2023 fourth quarter and full year ended June 30, 2023.
“We finished the year strong, delivering top and bottom-line results ahead of our guidance and street consensus,” said Ashu Roy, eGain’s CEO. “After a tough fiscal 2023 when deals stalled in our pipeline due to the difficult macro environment, we are now seeing many of those deals re-engaging and new RFPs launching with urgency and intent. Generative AI is rejuvenating interest in knowledge management platforms, and this will drive demand for our products in fiscal 2024.”
Fiscal 2023 Fourth Quarter Financial Highlights
● | Total revenue was $24.6 million, up 5% year over year. |
● | SaaS revenue was $22.7 million, up 10% year over year. |
● | GAAP net income was $2.6 million, or $0.08 per share on a basic and diluted basis, compared to a GAAP net loss of $1.6 million, or $0.05 per share on a basic and diluted basis, in Q4 2022. |
● | Non-GAAP net income was $3.6 million, or $0.11 per share on a basic and diluted basis, compared to non-GAAP net income of $893,000, or $0.03 per share on a basic basis and diluted basis, in Q4 2022. |
● | Adjusted EBITDA was $4.0 million compared to $857,000 in Q4 2022. |
● | Total shares purchased through repurchase program was approximately 640,000 at an average cost per share of $7.28, totaling $4.7 million. |
Fiscal 2023 Full Year Financial Highlights
● | Total revenue was $98.0 million, up 7% year over year (up 9% in constant currency). |
● | SaaS revenue was $89.6 million, up 11% year over year (up 13% in constant currency). |
● | GAAP net income was $2.1 million, or $0.07 per share on a basic basis and $0.06 on a diluted basis, compared to GAAP net loss of $2.4 million, or $0.08 per share on a basic and diluted basis, in fiscal 2022. |
● | Non-GAAP net income was $8.4 million, or $0.26 per share on a basic basis and $0.25 per share on a diluted basis, compared to non-GAAP net income of $8.9 million, or $0.28 per share on a basic basis and $0.27 per share on a diluted basis, in fiscal 2022. |
● | Adjusted EBITDA was $8.9 million compared to $9.9 million in fiscal 2022. |
● | Cash provided by operations for fiscal 2023 was $4.6 million, or an operating cash flow margin of 5%. |
● | Total cash and cash equivalents as of June 30, 2023 were $73.2 million, up from $72.2 million as of June 30, 2022. |
● | Total shares purchased through repurchase program was approximately 786,000 at an average cost per share of $7.33, totaling $5.8 million. |
Fiscal 2024 First Quarter Financial Guidance
For the first quarter of fiscal 2024 ending September 30, 2023, eGain expects:
● | Total revenue of between $23.5 million to $24.0 million. |
● | GAAP net income of $500,000 to $1.0 million, or $0.02 to $0.03 per share. |
o | Includes stock-based compensation expense of approximately $1.2 million. |
o | Includes depreciation and amortization of approximately $120,000. |
● | Non-GAAP net income of $1.7 million to $2.2 million, or $0.05 to $0.07 per share. |
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Egain Corp's Definitive Proxy Statement (Form DEF 14A) filed after their 2023 10-K Annual Report includes:
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These events or circumstances could include a significant change in the business climate, legal factors, operating performance indicators, competition, or sale or disposition of a significant portion of a reporting unit.
Our expectations as to our future cash flows and our future cash balances are subject to a number of assumptions, including assumptions regarding anticipated increases in our revenue, our ability to retain existing customers and customer purchasing and payment patterns, many of which are beyond our control.
We expect our stock-based compensation expense to continue to decrease in fiscal year 2024 as existing stock options continue to vest over their respectable periods.
The decrease is primarily due to decreases of (i) $1.2 million in personnel-related expenses and (ii) $27,000 in investor relations expense; partially offset by increases of (i) $178,000 in bad debt expense, (ii) $101,000 in outside consulting cost, (iii) $25,000 in accounting, audit, and administrative expenses, and (iv) $4,000 in legal expenses.
The changes consist primarily of proceeds from the exercise of employee stock options, our employee stock purchase plan, and funds used with repurchases of our common stock of approximately $5.8 million.
Cash provided by operating activities...Read more
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SaaS Revenue With our transition...Read more
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Professional Services ? Cost of...Read more
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Professional services revenue was $7.7...Read more
SaaS revenue was $89.6 million...Read more
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Revenue from EMEA sales decreased...Read more
Excluding a decrease of $299,000...Read more
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Revenues from professional services increased...Read more
As of June 30, 2023,...Read more
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Research and development expense increased...Read more
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Ticker: EGAN
CIK: 1066194
Form Type: 10-K Annual Report
Accession Number: 0001558370-23-015758
Submitted to the SEC: Thu Sep 14 2023 4:36:30 PM EST
Accepted by the SEC: Thu Sep 14 2023
Period: Friday, June 30, 2023
Industry: Prepackaged Software