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Citizens Financial Group Incri (CFG) SEC Filing 10-Q Quarterly report for the period ending Sunday, June 30, 2019

SEC Filings

Citizens Financial Group Incri

CIK: 759944 Ticker: CFG

Exhibit 99.1

 

LOGO

Citizens Financial Group, Inc. Reports Second Quarter Net Income of

$453 million and EPS of $0.95

Underlying net income of $458 million up 8% and EPS of $0.96 up 9% year over year*

Strong fee revenue growth paced by record results in Mortgage, Wealth and Capital Markets

Tangible book value per share up 12% year over year; up 4% sequential quarter

Raised third quarter 2019 common dividend 13% to $0.36 per share

PROVIDENCE, RI (July 19, 2019) Citizens Financial Group, Inc. (NYSE: CFG or “Citizens”) today reported second quarter net income of $453 million, up 7% from $425 million in second quarter 2018, and earnings per share of $0.95, up 8% from $0.88 per share in second quarter 2018. Second quarter 2019 results reflect a net $5 million

after-tax reduction, or $(0.01) per share, from notable items compared with none in second quarter 2018 and a net $4 million after-tax reduction, or $(0.01) per share, in first quarter 2019. Second quarter 2019 Return on Average Tangible Common Equity* (“ROTCE”) of 12.8% compares with 12.9% in second quarter 2018 and 13.0% in first quarter 2019.

On an Underlying basis, which excludes notable items,* second quarter 2019 net income available to common stockholders of $440 million increased 4% from second quarter 2018 and 3% from first quarter 2019. Earnings per common share of $0.96 per share increased 9% from second quarter 2018 and 3% from first quarter 2019. Underlying second quarter 2019 ROTCE* of 12.9% compares with 12.9% in second quarter 2018 and 13.1% in first quarter 2019. Tangible book value per common share of $30.88 increased 12% from second quarter 2018 and 4% from first quarter 2019.

“We are pleased to report another strong quarterly result, paced by good fee income growth, strong expense discipline and solid execution against our strategic initiatives,” said Chairman and Chief Executive Officer Bruce Van Saun. “We feel good about our ability to integrate and leverage our recent fee-based acquisitions, and about our continued success with Citizens Access, which provides a springboard for broader digital initiatives. Also noteworthy is the launch of our TOP 6 Program, which will drive further improvement in the overall efficiency and effectiveness of our organization, while providing the capacity to self-fund investments to drive innovation and future growth.”

Citizens also announced today that its board of directors declared a four cent, or 13%, increase in the quarterly common stock dividend to $0.36 per share. The dividend is payable on August 14, 2019 to shareholders of record at the close of business on July 31, 2019. The quarterly common dividend is now 33% higher than the year-ago quarter.

 

*

Please see important information on Key Performance Metrics and Non-GAAP Financial Measures, as applicable, at the end of this release for an explanation of our use of these metrics and non-GAAP financial measures and their reconciliation to GAAP financial measures. Where there is a reference to “Underlying” results in a paragraph, all measures that follow these references are on the same basis, when applicable. References to “Underlying results before the impact of Acquisitions” exclude the impact of the acquisitions that occurred after second quarter 2018 and notable items, as applicable. Additional information regarding the impact of Acquisitions and notable items may be found in the Notable Items portion of this release. Throughout this release, references to balance sheet items are on an average basis and loans exclude held for sale unless otherwise noted. References to net interest margin are on a fully taxable equivalent (“FTE”) basis and all references to earnings per share represent fully diluted per common share. References to consolidated and/or commercial loans and loan growth include leases. Loans held for sale are also referred to as LHFS. Current reporting-period regulatory capital ratios are preliminary. Select totals may not sum due to rounding.


The following information was filed by Citizens Financial Group Incri (CFG) on Friday, July 19, 2019 as an 8K 2.02 statement, which is an earnings press release pertaining to results of operations and financial condition. It may be helpful to assess the quality of management by comparing the information in the press release to the information in the accompanying 10-Q Quarterly Report statement of earnings and operation as management may choose to highlight particular information in the press release.
 
 
 
 
 
UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
Washington, D.C. 20549
FORM 10-Q
QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d)
OF THE SECURITIES EXCHANGE ACT OF 1934

For the Quarterly Period Ended
June 30, 2019

TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d)
OF THE SECURITIES EXCHANGE ACT OF 1934

For the Transition Period From
(Not Applicable)
Commission File Number 001-36636
image1-logo.jpg
(Exact name of the registrant as specified in its charter)
Delaware
 
05-0412693
(State or Other Jurisdiction of
Incorporation or Organization)
 
(I.R.S. Employer
Identification Number)
One Citizens Plaza, Providence, RI 02903
(Address of principal executive offices, including zip code)
(401) 456-7000
(Registrant’s telephone number, including area code)
Securities registered pursuant to Section 12(b) of the Act:
Title of each class
Trading symbol(s)
Name of each exchange on which registered
Common stock, $0.01 par value per share
CFG
New York Stock Exchange
Depositary Shares, representing 6.350% Non-Cumulative Perpetual Preferred Stock, Series D
CFG PrD
New York Stock Exchange
Indicate by check mark whether the Registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months and (2) has been subject to such filing requirements for the past 90 days.
Yes No
Indicate by check mark whether the registrant has submitted electronically every Interactive Data File required to be submitted pursuant to Rule 405 of Regulation S-T (§232.405 of this chapter) during the preceding 12 months (or for such shorter period that the registrant was required to submit such files).
Yes No
Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, a smaller reporting company or an emerging growth company. See the definitions of “large accelerated filer,” “accelerated filer” and “smaller reporting company” in Rule 12b-2 of the Exchange Act:
Large accelerated filer
Accelerated filer
Non-accelerated filer
Smaller reporting company
 
 
Emerging growth company
If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act.
Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act). Yes No
There were 447,086,518 shares of Registrant’s common stock ($0.01 par value) outstanding on August 1, 2019.



 
 
 
 
 
 
image1-logo.jpg
 
 
 
 
Table of Contents
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 


2

CITIZENS FINANCIAL GROUP, INC.

 

GLOSSARY OF ACRONYMS AND TERMS
The following is a list of common acronyms and terms we regularly use in our financial reporting:
ACL
 
Allowance for Credit Losses
Acquisitions
 
Refers to acquisitions after second quarter 2018, including Franklin American Mortgage Company, Clarfeld Financial Advisors, LLC and Bowstring Advisors LLC
AFS
 
Available for Sale
ALLL
 
Allowance for Loan and Lease Losses
ALM
 
Asset and Liability Management
AOCI
 
Accumulated Other Comprehensive Income (Loss)
ATM
 
Automated Teller Machine
Board of Directors
 
The Board of Directors of Citizens Financial Group, Inc.
bps
 
Basis Points
CBNA
 
Citizens Bank, National Association
CCAR
 
Comprehensive Capital Analysis and Review
CCB
 
Capital Conservation Buffer
CCMI
 
Citizens Capital Markets, Inc.
CET1
 
Common Equity Tier 1
CET1 capital ratio
 
Common Equity Tier 1 capital divided by total risk-weighted assets as defined under the U.S. Basel III Standardized approach
Citizens, CFG, the Company, we, us, or our
 
Citizens Financial Group, Inc. and its Subsidiaries
CLTV
 
Combined Loan to Value
Dodd-Frank Act
 
The Dodd-Frank Wall Street Reform and Consumer Protection Act of 2010
EGRRCPA
 
Economic Growth, Regulatory Relief and Consumer Protection Act
EPS
 
Earnings Per Share
Exchange Act
 
The Securities Exchange Act of 1934
FAMC
 
Franklin American Mortgage Company
FAMC acquisition
 
The August 1, 2018 acquisition of Franklin American Mortgage Company
Fannie Mae (FNMA)
 
Federal National Mortgage Association
FDIC
 
Federal Deposit Insurance Corporation
FHLB
 
Federal Home Loan Bank
FICO
 
Fair Isaac Corporation (credit rating)
FRB
 
Board of Governors of the Federal Reserve System and, as applicable, Federal Reserve Bank(s)
Freddie Mac (FHLMC)
 
Federal Home Loan Mortgage Corporation
FTP
 
Funds Transfer Pricing
GAAP
 
Accounting Principles Generally Accepted in the United States of America
Ginnie Mae (GNMA)
 
Government National Mortgage Association
GSE
 
Government Sponsored Entity
HTM
 
Held To Maturity
LCR
 
Liquidity Coverage Ratio
LHFS
 
Loans Held for Sale
LIBOR
 
London Interbank Offered Rate
LIHTC
 
Low Income Housing Tax Credit
LTV
 
Loan to Value
MBS
 
Mortgage-Backed Securities
Mid-Atlantic
 
District of Columbia, Delaware, Maryland, New Jersey, New York, Pennsylvania, Virginia, and West Virginia
Midwest
 
Illinois, Indiana, Michigan, and Ohio

3

CITIZENS FINANCIAL GROUP, INC.

 

MD&A
 
Management’s Discussion and Analysis of Financial Condition and Results of Operations
MSRs
 
Mortgage Servicing Rights
New England
 
Connecticut, Maine, Massachusetts, New Hampshire, Rhode Island, and Vermont
NM
 
Not meaningful
OCC
 
Office of the Comptroller of the Currency
OCI
 
Other Comprehensive Income (Loss)
Parent Company
 
Citizens Financial Group, Inc. (the Parent Company of Citizens Bank, National Association and other subsidiaries)
ROTCE
 
Return on Average Tangible Common Equity
RPA
 
Risk Participation Agreement
SBA
 
Small Business Administration
SEC
 
United States Securities and Exchange Commission
SVaR
 
Stressed Value at Risk
TDR
 
Troubled Debt Restructuring
Tier 1 capital ratio
 
Tier 1 capital, which includes Common Equity Tier 1 capital plus non-cumulative perpetual preferred equity that qualifies as additional tier 1 capital, divided by total risk-weighted assets as defined under the U.S. Basel III Standardized approach
Tier 1 leverage ratio
 
Tier 1 capital, which includes Common Equity Tier 1 capital plus non-cumulative perpetual preferred equity that qualifies as additional tier 1 capital, divided by quarterly adjusted average assets as defined under the U.S. Basel III Standardized approach
Total capital ratio
 
Total capital, which includes Common Equity Tier 1 capital, tier 1 capital and allowance for credit losses and qualifying subordinated debt that qualifies as tier 2 capital, divided by total risk-weighted assets as defined under the U.S. Basel III Standardized approach
VaR
 
Value at Risk
VIE
 
Variable Interest Entities




4

CITIZENS FINANCIAL GROUP, INC.

 

PART I. FINANCIAL INFORMATION
ITEM 2. MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS



5

CITIZENS FINANCIAL GROUP, INC.
FORWARD-LOOKING STATEMENTS



FORWARD-LOOKING STATEMENTS
This document contains forward-looking statements within the meaning of the Private Securities Litigation Reform Act of 1995. Statements regarding potential future share repurchases and future dividends are forward-looking statements. Also, any statement that does not describe historical or current facts is a forward-looking statement. These statements often include the words “believes,” “expects,” “anticipates,” “estimates,” “intends,” “plans,” “goals,” “targets,” “initiatives,” “potentially,” “probably,” “projects,” “outlook” or similar expressions or future conditional verbs such as “may,” “will,” “should,” “would,” and “could.”

Forward-looking statements are based upon the current beliefs and expectations of management, and on information currently available to management. Our statements speak as of the date hereof, and we do not assume any obligation to update these statements or to update the reasons why actual results could differ from those contained in such statements in light of new information or future events. We caution you, therefore, against relying on any of these forward-looking statements. They are neither statements of historical fact nor guarantees or assurances of future performance. While there is no assurance that any list of risks and uncertainties or risk factors is complete, important factors that could cause actual results to differ materially from those in the forward-looking statements include the following, without limitation:
Negative economic and political conditions that adversely affect the general economy, housing prices, the job market, consumer confidence and spending habits which may affect, among other things, the level of nonperforming assets, charge-offs and provision expense;
The rate of growth in the economy and employment levels, as well as general business and economic conditions, and changes in the competitive environment;
Our ability to implement our business strategy, including the cost savings and efficiency components, and achieve our financial performance goals;
Our ability to meet heightened supervisory requirements and expectations;
Liabilities and business restrictions resulting from litigation and regulatory investigations;
Our capital and liquidity requirements (including under regulatory capital standards, such as the U.S. Basel III capital rules) and our ability to generate capital internally or raise capital on favorable terms;
The effect of changes in interest rates on our net interest income, net interest margin and our mortgage originations, mortgage servicing rights and mortgages held for sale;
Changes in interest rates and market liquidity, as well as the magnitude of such changes, which may reduce interest margins, impact funding sources and affect the ability to originate and distribute financial products in the primary and secondary markets;
The effect of changes in the level of checking or savings account deposits on our funding costs and net interest margin;
Financial services reform and other current, pending or future legislation or regulation that could have a negative effect on our revenue and businesses, including the Dodd-Frank Act and other legislation and regulation relating to bank products and services;
A failure in or breach of our operational or security systems or infrastructure, or those of our third party vendors or other service providers, including as a result of cyber-attacks; and
Management’s ability to identify and manage these and other risks.
In addition to the above factors, we also caution that the actual amounts and timing of any future common stock dividends or share repurchases will be subject to various factors, including our capital position, financial performance, capital impacts of strategic initiatives, market conditions and regulatory and accounting considerations, as well as any other factors that our Board of Directors deems relevant in making such a determination. Therefore, there can be no assurance that we will repurchase shares or pay any dividends to holders of our common stock, or as to the amount of any such repurchases or dividends.

More information about factors that could cause actual results to differ materially from those described in the forward-looking statements can be found in the “Risk Factors” section in Part I, Item 1A. of our Annual Report on Form 10-K for the year ended December 31, 2018.

6

CITIZENS FINANCIAL GROUP, INC.
MANAGEMENT’S DISCUSSION AND ANALYSIS

INTRODUCTION
Citizens Financial Group, Inc. is one of the nation’s oldest and largest financial institutions with $162.7 billion in assets as of June 30, 2019. Our mission is to help our customers, colleagues and communities reach their potential. Headquartered in Providence, Rhode Island, we offer a broad range of retail and commercial banking products and services to individuals, small businesses, middle-market companies, large corporations and institutions. We help our customers reach their potential by listening to them and by understanding their needs in order to offer tailored advice, ideas and solutions. In Consumer Banking, we provide an integrated experience that includes mobile and online banking, a 24/7 customer contact center and the convenience of approximately 2,900 ATMs and approximately 1,100 branches in 11 states in the New England, Mid-Atlantic, and Midwest regions. Consumer Banking products and services include a full range of banking, lending, savings, wealth management and small business offerings. In Commercial Banking, we offer corporate, institutional and not-for-profit clients a full range of wholesale banking products and services including lending and deposits, capital markets, treasury services, foreign exchange and interest rate products, and asset finance. More information is available at www.citizensbank.com.
The following MD&A is intended to assist readers in their analysis of the accompanying unaudited interim Consolidated Financial Statements and supplemental financial information. It should be read in conjunction with the unaudited interim Consolidated Financial Statements and Notes to the unaudited interim Consolidated Financial Statements in Item 1 of this Form 10-Q, as well as other information contained in this document and our Annual Report on Form 10-K for the year ended December 31, 2018.
Key Performance Metrics Used by Management and Non-GAAP Financial Measures
As a banking institution, we manage and evaluate various aspects of our results of operations and our financial condition. We evaluate the levels and trends of the line items included in our balance sheet and statement of operations, as well as various financial ratios that are commonly used in our industry. We analyze these ratios and financial trends against our own historical performance, our budgeted performance and the financial condition and performance of comparable banking institutions in our region and nationally.
The primary line items we use in our key performance metrics to manage and evaluate our statement of operations include net interest income, noninterest income, total revenue, provision for credit losses, noninterest expense, net income and net income available to common stockholders. The primary line items we use in our key performance metrics to manage and evaluate our balance sheet data include loans and leases, securities, allowance for credit losses, deposits, borrowed funds and derivatives.
We consider various measures when evaluating our performance and making day-to-day operating decisions, as well as evaluating capital utilization and adequacy, including:
Return on average common equity, which we define as annualized net income available to common stockholders divided by average common equity;
Return on average tangible common equity, which we define as annualized net income available to common stockholders divided by average common equity excluding average goodwill (net of related deferred tax liability) and average other intangibles;
Return on average total assets, which we define as annualized net income divided by average total assets;
Return on average total tangible assets, which we define as annualized net income divided by average total assets excluding average goodwill (net of related deferred tax liability) and average other intangibles;
Efficiency ratio, which we define as the ratio of our total noninterest expense to the sum of net interest income and total noninterest income. We measure our efficiency ratio to evaluate the efficiency of our operations as it helps us monitor how costs are changing compared to our income. A decrease in our efficiency ratio represents improvement;
Operating leverage, which we define as the percent change in total revenue, less the percent change in noninterest expense;
Net interest margin, which we calculate by dividing annualized net interest income for the period by average total interest-earning assets, is a key measure that we use to evaluate our net interest income; and
Common equity tier 1 capital ratio, which represents CET1 capital divided by total risk-weighted assets as defined under the U.S. Basel III Standardized approach.


7

CITIZENS FINANCIAL GROUP, INC.
MANAGEMENT’S DISCUSSION AND ANALYSIS

This document contains non-GAAP financial measures denoted as “Underlying” results. Underlying results for any given reporting period exclude certain items that may occur in that period which Management does not consider indicative of the Company’s on-going financial performance. We believe these non-GAAP financial measures provide useful information to investors because they are used by our Management to evaluate our operating performance and make day-to-day operating decisions. In addition, we believe our Underlying results in any given reporting period reflect our on-going financial performance and increase comparability of period-to-period results, and accordingly, are useful to consider in addition to our GAAP financial results.
Other companies may use similarly titled non-GAAP financial measures that are calculated differently from the way we calculate such measures. Accordingly, our non-GAAP financial measures may not be comparable to similar measures used by such companies. We caution investors not to place undue reliance on such non-GAAP financial measures, but to consider them with the most directly comparable GAAP measures. Non-GAAP financial measures have limitations as analytical tools and should not be considered in isolation or as a substitute for our results reported under GAAP.
Non-GAAP measures are denoted throughout the MD&A by the use of the term Underlying and/or are followed by an asterisk (*). For additional information regarding our non-GAAP financial measures and reconciliations, see “—Key Performance Metrics, Non-GAAP Financial Measures and Reconciliations” included in this Report.
FINANCIAL PERFORMANCE
Second Quarter 2019 compared with Second Quarter 2018 - Key Highlights
Second quarter 2019 net income of $453 million increased 7% from $425 million in second quarter 2018, with earnings per diluted common share of $0.95, up 8% from $0.88 per diluted common share in second quarter 2018. Second quarter 2019 ROTCE of 12.8% compared to 12.9% in second quarter 2018.
There were $5 million after-tax, or $0.01 per diluted common share, of notable items recorded in second quarter 2019 tied to integration costs associated with Acquisitions. There were no notable items recorded in second quarter 2018.
 
Three Months Ended June 30,
 
2019
 
2018
(in millions)
Noninterest expense
 
Income tax expense
 
Net Income
 
Noninterest expense
 
Income tax expense
 
Net Income
Reported results (GAAP):

$951

 

$127

 

$453

 

$875

 

$124

 

$425

Less notable items:
 
 
 
 
 
 
 
 
 
 
 
Total integration costs
7

 
(2
)
 
(5
)
 

 

 

Underlying results* (non-GAAP)

$944

 

$129

 

$458

 

$875

 

$124

 

$425

* Where there is a reference to “Underlying” results in a paragraph, all measures that follow these references are on the same basis when applicable. For more information on the computation of key performance metrics and non-GAAP financial measures, see “—Introduction — Key Performance Metrics Used By Management and Non-GAAP Financial Measures” and “—Key Performance Metrics, Non-GAAP Financial Measures and Reconciliations.”

Net income available to common stockholders of $435 million increased $10 million, or 2%, compared to $425 million in second quarter 2018, driven by 8% revenue growth, with 4% growth in net interest income and 19% growth in noninterest income.
On an Underlying basis,* net income available to common stockholders of $440 million increased $15 million, or 4%, from second quarter 2018.
Total revenue of $1.6 billion increased $119 million, or 8%, from second quarter 2018, reflecting strength in noninterest income and increased net interest income.
Net interest income of $1.2 billion increased $45 million, or 4%, compared to $1.1 billion in second quarter 2018, driven by growth in interest earning assets and stable net interest margin.
Net interest margin of 3.20% remained stable compared to second quarter 2018, reflecting higher interest-earning asset yields given higher short-term interest rates and continued mix shift towards higher-yielding assets, offset by an increase in funding costs tied to higher rates and growth.
Net interest margin on a fully taxable-equivalent basis of 3.21% decreased by one basis point, compared to 3.22% in second quarter 2018.

8

CITIZENS FINANCIAL GROUP, INC.
MANAGEMENT’S DISCUSSION AND ANALYSIS

Average loans and leases of $117.8 billion increased $4.9 billion, or 4%, from $112.9 billion in second quarter 2018, reflecting a $3.3 billion increase in commercial loans and leases and a $1.6 billion increase in retail loans.
Average deposits of $123.2 billion increased $8.0 billion, or 7%, from $115.1 billion in second quarter 2018, reflecting growth in term deposits, savings and checking with interest, partially offset by a reduction in money market accounts and demand deposits.
Noninterest income of $462 million increased $74 million, or 19%, from second quarter 2018, driven by growth in mortgage banking fees, capital market fees, trust and investment services fees and card fees.
Noninterest expense of $951 million increased $76 million, or 9%, compared to $875 million in second quarter 2018, reflecting the impact of our investments in growth initiatives, partially offset by lower other operating expense, largely tied to a reduction in FDIC insurance and advertising expense.
On an Underlying basis,* noninterest expense increased $69 million, or 8%, from second quarter 2018.
The efficiency ratio increased to 58.4% from 58.0% in second quarter 2018, and operating leverage declined 1% from second quarter 2018, both primarily driven by the impact of notable items and Acquisitions.
On an Underlying basis,* the efficiency ratio of 58.0% remained stable with second quarter 2018, despite a 38 basis point drag related to Acquisitions.
On an Underlying basis,* operating leverage was stable despite a 68 basis point drag related to Acquisitions.
Provision for credit losses of $97 million increased $12 million, or 14%, from $85 million in second quarter 2018, reflecting 4% average loan growth, continued seasoning in retail growth portfolios and several idiosyncratic losses in commercial, with key metrics continuing to reflect strong credit quality.
ROTCE of 12.8% decreased slightly from 12.9% in second quarter 2018 as an approximately 50 basis point drag from higher equity value, given the benefit on securities valuations from lower long-term rates, offset the benefit of profitability growth.
On an Underlying basis,* ROTCE of 12.9% was stable with second quarter 2018.
Tangible book value per common share of $30.88 increased 12% from second quarter 2018. Fully diluted average common shares outstanding decreased 6%, or 26.8 million shares, over the same period.
First Half 2019 compared with First Half 2018 - Key Highlights
Net income of $892 million increased 10% from $813 million in the first half of 2018, with earnings per diluted common share of $1.86, up 13% from $1.65 per diluted common share over the first half of 2018. ROTCE of 12.9% improved from 12.3% in the first half of 2018.
There were $9 million after-tax, or $0.02 per diluted common share, of notable items in the first half of 2019 tied to integration costs related to Acquisitions. There were no notable items in the first half of 2018.
 
Six Months Ended June 30,
 
2019
 
2018
(in millions)
Noninterest expense
 
Income tax expense
 
Net Income
 
Noninterest expense
 
Income tax expense
 
Net Income
Reported results (GAAP)

$1,888

 

$254

 

$892

 

$1,758

 

$237

 

$813

Less notable items:
 
 
 
 
 
 
 
 
 
 
 
Total integration costs
12

 
(3
)
 
(9
)
 

 

 

Underlying results* (non-GAAP)

$1,876

 

$257

 

$901

 

$1,758

 

$237

 

$813

* Where there is a reference to “Underlying” results in a paragraph, all measures that follow these references are on the same basis when applicable. For more information on the computation of key performance metrics and non-GAAP financial measures, see “—Introduction — Key Performance Metrics Used By Management and Non-GAAP Financial Measures” and “—Key Performance Metrics, Non-GAAP Financial Measures and Reconciliations.”

Net income available to common stockholders of $859 million increased $53 million, or 7%, compared to $806 million in the first half of 2018. Earnings per diluted common share increased $0.21, or 13%, from the first half of 2018.
On an Underlying basis,* net income available to common stockholders of $868 million increased by 8%, led by 8% revenue growth with 5% growth in net interest income.

9

CITIZENS FINANCIAL GROUP, INC.
MANAGEMENT’S DISCUSSION AND ANALYSIS

On an Underlying basis,* earnings per diluted common share of $1.88 increased $0.23, or 14%, from the first half of 2018.
Total revenue of $3.2 billion increased $245 million, or 8%, from the first half of 2018, driven by strong net interest and noninterest income growth.
Net interest income of $2.3 billion increased $114 million, or 5%, compared to $2.2 billion in the first half of 2018, driven by higher loan yields and 5% average loan growth.
Net interest margin of 3.22% increased two basis points from 3.20% in the first half of 2018, driven by higher interest-earning asset yields given higher short-term interest rates and continued mix shift toward more attractive risk-adjusted return portfolios.
Net interest margin on a fully taxable-equivalent basis of 3.23% increased by two basis points, compared to 3.21% in the first half of 2018.
Average loans and leases of $117.7 billion increased $5.7 billion, or 5%, from $112.0 billion in the first half of 2018, reflecting a $4.2 billion increase in commercial loans and leases and a $1.5 billion increase in retail loans.
Average deposits of $121.8 billion increased $7.5 billion, or 7%, from $114.3 billion in the first half of 2018, reflecting growth in term deposits, regular savings and checking with interest.
Noninterest income of $890 million increased $131 million, or 17%, from the first half of 2018, driven by growth in mortgage banking fees, capital market fees, trust and investment services fees and foreign exchange and interest rate products fees.
Noninterest expense of $1.9 billion increased $130 million, or 7%, from $1.8 billion in the first half of 2018, reflecting the impact of our investments in growth initiatives, partially offset by lower other operating expense.
On an Underlying basis,* noninterest expense increased 7% from the first half of 2018.
Operating leverage for the first half of 2019 was 1%. The efficiency ratio decreased by 47 basis points to 58.7% compared to the first half of 2018, and ROTCE improved 55 basis points to 12.9%.
On an Underlying basis,* operating leverage was 1.5%, the efficiency ratio improved 83 basis points from 59.2% in the first half of 2018 and ROTCE increased 68 basis points from 12.3%.
Provision for credit losses of $182 million increased $19 million, or 12%, from $163 million for the first half of 2018, reflecting 5% average loan growth, continued seasoning in retail growth portfolios and several idiosyncratic losses in commercial.
Tangible book value per common share of $30.88 increased 12% from the first half of 2018. Fully diluted average common shares outstanding decreased 6%, or 26.8 million shares, over the same period.



10

CITIZENS FINANCIAL GROUP, INC.
MANAGEMENT’S DISCUSSION AND ANALYSIS

SELECTED CONSOLIDATED FINANCIAL DATA
The summary Consolidated Operating Data for the three and six months ended June 30, 2019 and 2018 and the summary Consolidated Balance Sheet data as of June 30, 2019 and December 31, 2018 are derived from our unaudited interim Consolidated Financial Statements, included in Part I, Item 1 — Financial Statements of this Report. Our historical results are not necessarily indicative of the results expected for any future period.
 
Three Months Ended June 30,
 
Six Months Ended June 30,
(dollars in millions, except per share amounts)
  2019

 
  2018

 
2019
 
2018
OPERATING DATA:
 
 
 
 
 
 
 
Net interest income

$1,166

 

$1,121

 

$2,326

 

$2,212

Noninterest income
462

 
388

 
890

 
759

Total revenue
1,628

 
1,509

 
3,216

 
2,971

Provision for credit losses
97

 
85

 
182

 
163

Noninterest expense
951

 
875

 
1,888

 
1,758

Income before income tax expense
580

 
549

 
1,146

 
1,050

Income tax expense
127

 
124

 
254

 
237

Net income

$453

 

$425

 

$892

 

$813

Net income available to common stockholders

$435

 

$425

 

$859

 

$806

Net income per common share - basic

$0.95

 

$0.88

 

$1.87

 

$1.66

Net income per common share - diluted

$0.95

 

$0.88

 

$1.86

 

$1.65

OTHER OPERATING DATA(1):
 
 
 
 
 
 
 
Return on average common equity
8.54
 %
 
8.65
%
 
8.58
%
 
8.24
%
Return on average tangible common equity
12.75

 
12.93

 
12.87

 
12.32

Return on average total assets
1.13

 
1.11

 
1.12

 
1.08

Return on average total tangible assets
1.17

 
1.16

 
1.17

 
1.12

Efficiency ratio
58.41

 
57.95

 
58.70

 
59.17

Operating leverage(2)
(0.85
)
 
6.96

 
0.86

 
4.56

Net interest margin(3)
3.20

 
3.20

 
3.22

 
3.20

Effective income tax rate
21.86

 
22.58

 
22.14

 
22.55

(1) See “—Key Performance Metrics, Non-GAAP Financial Measures and Reconciliations” for definitions of our key performance metrics.
(2) “Operating leverage” represents the period-over-period percent change in total revenue, less the period-over-period percent change in noninterest expense.
(3) In the first quarter of 2019, we changed the method of calculating our net interest margin to equal net interest income, annualized based on the number of
days in the period, divided by average total interest-earning assets. Prior periods have been adjusted to conform with the current period presentation.



11

CITIZENS FINANCIAL GROUP, INC.
MANAGEMENT’S DISCUSSION AND ANALYSIS

(dollars in millions)
June 30,
2019
 
December 31,
2018
BALANCE SHEET DATA:
 
 
 
Total assets

$162,749

 

$160,518

Loans held for sale, at fair value
1,750

 
1,219

Other loans held for sale
455

 
101

Loans and leases
116,838

 
116,660

Allowance for loan and lease losses
(1,227
)
 
(1,242
)
Total securities
25,898

 
25,075

Goodwill
7,040

 
6,923

Total liabilities
140,732

 
139,701

Total deposits
124,004

 
119,575

Federal funds purchased and securities sold under agreements to repurchase
1,132

 
1,156

Other short-term borrowed funds(1)
309

 
161

Long-term borrowed funds(1)
11,538

 
15,925

Total stockholders’ equity
22,017

 
20,817

OTHER BALANCE SHEET DATA:
 
 
 
Asset Quality Ratios:
 
 
 
Allowance for loan and lease losses as a percentage of loans and leases
1.05
%
 
1.06
%
Allowance for loan and lease losses as a percentage of nonperforming loans and leases
159.43

 
155.99

Nonperforming loans and leases as a percentage of loans and leases
0.66

 
0.68

Capital Ratios:
 
 
 
CET1 capital ratio(2)
10.5
%
 
10.6
%
Tier 1 capital ratio
11.3

 
11.3

Total capital ratio
13.4

 
13.3

Tier 1 leverage ratio
10.1

 
10.0

(1) Beginning in the first quarter of 2019, borrowed funds balances and the associated interest expense are classified based on original maturity. Prior periods have been adjusted to conform with the current period presentation.
(2) See “—Key Performance Metrics, Non-GAAP Financial Measures and Reconciliations” for definitions of our key performance metrics.





12

CITIZENS FINANCIAL GROUP, INC.
MANAGEMENT’S DISCUSSION AND ANALYSIS

RESULTS OF OPERATIONS
 
Net Interest Income
Net interest income is our largest source of revenue and is the difference between the interest earned on interest-earning assets (generally loans, leases and investment securities) and the interest expense incurred in connection with interest-bearing liabilities (generally deposits and borrowed funds). The level of net interest income is primarily a function of the difference between the effective yield on our average interest-earning assets and the effective cost of our interest-bearing liabilities. These factors are influenced by the pricing and mix of interest-earning assets and interest-bearing liabilities which, in turn, are impacted by external factors such as local economic conditions, competition for loans and deposits, the monetary policy of the FRB and market interest rates. For further discussion, refer to “—Market Risk — Non-Trading Risk,” included in this Report and “—Risk Governance” as described in our Annual Report on Form 10-K for the year ended December 31, 2018.
chart-5.jpg


13

CITIZENS FINANCIAL GROUP, INC.
MANAGEMENT’S DISCUSSION AND ANALYSIS

The following table presents the major components of net interest income and net interest margin:
 
Three Months Ended June 30,
 
 
2019
 
2018
 
Change
(dollars in millions)
Average
Balances
Income/
Expense
Yields/
Rates
 
Average
Balances
Income/
Expense
Yields/
Rates
 
Average
Balances
Yields/
Rates
Assets
 
 
 
 
 
 
 
 
 
 
Interest-bearing cash and due from banks and deposits in banks

$1,229


$7

2.16
%
 

$1,801


$8

1.77
%
 

($572
)
39 bps
Taxable investment securities
25,620

164

2.56

 
25,197

165

2.62

 
423

(6
)
Non-taxable investment securities
5


2.60

 
6


2.60

 
(1
)

Total investment securities
25,625

164

2.56

 
25,203

165

2.62

 
422

(6
)
Commercial
41,755

471

4.45

 
39,399

405

4.07

 
2,356

38

Commercial real estate
13,379

166

4.91

 
12,071

134

4.39

 
1,308

52

Leases
2,745

19

2.89

 
3,073

21

2.69

 
(328
)
20

Total commercial loans and leases
57,879

656

4.48

 
54,543

560

4.06

 
3,336

42

Residential mortgages
19,232

176

3.65

 
17,488

156

3.57

 
1,744

8

Home equity loans
971

14

6.01

 
1,252

18

5.91

 
(281
)
10

Home equity lines of credit
12,332

158

5.15

 
13,112

144

4.40

 
(780
)
75

Home equity loans serviced by others
359

7

7.67

 
480

9

7.23

 
(121
)
44

Home equity lines of credit serviced by others
92

1

5.27

 
130

1

3.62

 
(38
)
165

Automobile
11,984

125

4.19

 
12,657

113

3.60

 
(673
)
59

Education
9,235

137

5.97

 
8,374

119

5.71

 
861

26

Credit cards
2,041

52

10.26

 
1,854

50

10.74

 
187

(48
)
Other retail
3,658

66

7.11

 
2,966

60

8.10

 
692

(99
)
Total retail loans
59,904

736

4.92

 
58,313

670

4.61

 
1,591

31

Total loans and leases
117,783

1,392

4.71

 
112,856

1,230

4.34

 
4,927

37

Loans held for sale, at fair value
1,528

15

3.93

 
470

5

4.15

 
1,058

(22
)
Other loans held for sale
158

2

5.67

 
195

3

6.38

 
(37
)
(71
)
Interest-earning assets
146,323

1,580

4.30

 
140,525

1,411

4.00

 
5,798

30

Allowance for loan and lease losses
(1,247
)
 
 
 
(1,246
)
 
 
 
(1
)
 
Goodwill
7,040

 
 
 
6,887

 
 
 
153

 
Other noninterest-earning assets
9,373

 
 
 
7,087

 
 
 
2,286

 
Total assets

$161,489

 
 
 

$153,253

 
 
 

$8,236

 
Liabilities and Stockholders’ Equity
 
 
 
 
 
 
 
 
 
 
Checking with interest

$23,919


$57

0.96
%
 

$22,185


$34

0.61
%
 

$1,734

35 bps
Money market accounts
35,228

114

1.30

 
36,396

79

0.87

 
(1,168
)
43
Regular savings
13,324

21

0.62

 
9,889

1

0.05

 
3,435

57
Term deposits
22,292

116

2.09

 
17,838

67

1.50

 
4,454

59
Total interest-bearing deposits
94,763

308

1.30

 
86,308

181

0.84

 
8,455

46
Federal funds purchased and securities sold under agreements to repurchase (1)
818

3

1.76

 
504

1

0.73

 
314

103
Other short-term borrowed funds (2)
45

1

2.66

 
191

1

1.90

 
(146
)
76
Long-term borrowed funds (2)
12,386

102

3.30

 
14,880

107

2.86

 
(2,494
)
44
Total borrowed funds
13,249

106

3.20

 
15,575

109

2.78

 
(2,326
)
42
Total interest-bearing liabilities
108,012

414

1.54

 
101,883

290

1.14

 
6,129

40
Demand deposits
28,389

 
 
 
28,834

 
 
 
(445
)
 
Other liabilities
3,536

 
 
 
2,433

 
 
 
1,103

 
Total liabilities
139,937

 
 
 
133,150

 
 
 
6,787

 
Stockholders’ equity
21,552

 
 
 
20,103

 
 
 
1,449

 
Total liabilities and stockholders’ equity

$161,489

 
 
 

$153,253

 
 
 

$8,236

 
Interest rate spread
 
 
2.77
%
 
 
 
2.87
%
 
 
(10)
Net interest income and net interest margin(3)
 

$1,166

3.20
%
 
 

$1,121

3.20
%
 
 
Net interest income and net interest margin, FTE(4)
 

$1,172

3.21
%
 
 

$1,127

3.22
%
 
 
(1) bps
Memo: Total deposits (interest-bearing and demand)

$123,152


$308

1.00
%
 

$115,142


$181

0.63
%
 

$8,010

37 bps
(1) Balances are net of certain short-term receivables associated with reverse repurchase agreements, as applicable. Interest expense includes the full cost of the repurchase agreements and certain hedging costs.
(2) Beginning in the first quarter of 2019, borrowed funds balances and the associated interest expense are classified based on original maturity. Prior periods have been adjusted to conform with the current period presentation.
(3) In the first quarter of 2019, we changed the method of calculating our net interest margin to equal net interest income, annualized based on the number of
days in the period, divided by average total interest-earning assets. Prior periods have been adjusted to conform with the current period presentation.
(4) Net interest income and net interest margin is presented on a fully taxable-equivalent (“FTE”) basis using the federal statutory tax rate of 21%. In the fully taxable-equivalent presentation of net interest income and net interest margin, interest income on tax-exempt assets is increased to make it fully equivalent to interest income earned on taxable assets. The FTE impact is predominantly attributable to commercial loans for the periods presented.


14

CITIZENS FINANCIAL GROUP, INC.
MANAGEMENT’S DISCUSSION AND ANALYSIS

Quarter-To-Date Results: Net interest income of $1.2 billion increased $45 million, or 4%, from second quarter 2018, given 4% growth in interest-earning assets and stable net interest margin.
Net interest margin of 3.20% was stable with second quarter 2018, reflecting higher interest-earning asset yields given higher short-term interest rates and continued mix shift toward more attractive risk-adjusted return portfolios. These results were offset by higher funding costs and the impact of lower long-term rates on securities premium amortization. Net interest margin on an FTE basis of 3.21% was also stable compared to 3.22% in second quarter 2018. Average interest-earning asset yields of 4.30% increased 30 basis points from 4.00% in second quarter 2018, and average interest-bearing liability costs of 1.54% increased 40 basis points from 1.14% in second quarter 2018.
Average interest-earning assets of $146.3 billion in second quarter 2019 increased $5.8 billion, or 4%, from second quarter 2018, driven by a $4.9 billion, or 4% increase in loans and leases. Commercial loans and leases increased $3.3 billion, or 6%, while retail loans increased $1.6 billion, or 3%. Results also reflected a $1.0 billion increase in loans held for sale, primarily driven by the impact of the FAMC acquisition. Commercial loan results reflected strength in commercial and industrial loans, driven by geographic, product and client-focused expansion strategies as well as strength in commercial real estate, partially offset by planned reductions in commercial leases. Retail loan growth was driven by mortgage, unsecured and education finance, partially offset by a planned reduction in auto and lower home equity.
Second quarter 2019 average deposits of $123.2 billion increased $8.0 billion, or 7%, from second quarter 2018, reflecting growth in term, savings and checking with interest. These results were partially offset by a decline in money market accounts and demand deposits.
Average borrowed funds of $13.2 billion decreased $2.3 billion, or 15%, from second quarter 2018, driven by a $2.5 billion decrease in long-term borrowings reflecting improved funding mix from deposit growth, partially offset by an increase in federal funds purchased and repurchase agreements. Total borrowed funds costs of $106 million decreased $3 million from second quarter 2018. The total borrowed funds cost of 3.20% increased 42 basis points from 2.78% in second quarter 2018 due to an increase in short-term rates and a mix shift to long-term senior debt.

15

CITIZENS FINANCIAL GROUP, INC.
MANAGEMENT’S DISCUSSION AND ANALYSIS

The following table presents the major components of net interest income and net interest margin:
 
Six Months Ended June 30,
 
 
2019
 
2018
 
Change
(dollars in millions)
Average
Balances
Income/
Expense
Yields/
Rates
 
Average
Balances
Income/
Expense
Yields/
Rates
 
Average
Balances
Yields/
Rates
Assets:
 
 
 
 
 
 
 
 
 
 
Interest-bearing cash and due from banks and deposits in banks

$1,362


$15

2.18
%
 

$1,622


$14

1.70
%
 

($260
)
48 bps
Taxable investment securities
25,379

330

2.60

 
25,315

333

2.63

 
64

(3
)
Non-taxable investment securities
5


2.60

 
6


2.60

 
(1
)

Total investment securities
25,384

330

2.60

 
25,321

333

2.63

 
63

(3
)
Commercial
41,659

931

4.44

 
38,683

762

3.92

 
2,976

52

Commercial real estate
13,325

331

4.94

 
11,812

253

4.25

 
1,513

69

Leases
2,809

40

2.87

 
3,093

41

2.65

 
(284
)
22

Total commercial loans and leases
57,793

1,302

4.48

 
53,588

1,056

3.92

 
4,205

56

Residential mortgages
19,163

351

3.66

 
17,326

309

3.56

 
1,837

10

Home equity loans
1,005

30

6.03

 
1,297

37

5.83

 
(292
)
20

Home equity lines of credit
12,441

317

5.14

 
13,232

282

4.30

 
(791
)
84

Home equity loans serviced by others
372

14

7.71

 
500

18

7.28

 
(128
)
43

Home equity lines of credit serviced by others
95

2

5.11

 
136

2

3.81

 
(41
)
130

Automobile
12,026

245

4.12

 
12,835

225

3.53

 
(809
)
59

Education
9,153

271

5.98

 
8,329

233

5.65

 
824

33

Credit cards
2,020

105

10.51

 
1,841

98

10.72

 
179

(21
)
Other retail
3,648

136

7.47

 
2,906

116

8.04

 
742

(57
)
Total retail loans
59,923

1,471

4.94

 
58,402

1,320

4.55

 
1,521

39

Total loans and leases
117,716

2,773

4.72

 
111,990

2,376

4.25

 
5,726

47

Loans held for sale, at fair value
1,283

26

4.09

 
445

9

4.01

 
838

8

Other loans held for sale
175

6

6.41

 
225

7

6.29

 
(50
)
12

Interest-earning assets
145,920

3,150

4.32

 
139,603

2,739

3.93

 
6,317

39

Allowance for loan and lease losses
(1,245
)
 
 
 
(1,241
)
 
 
 
(4
)
 
Goodwill
7,029

 
 
 
6,887

 
 
 
142

 
Other noninterest-earning assets
9,251

 
 
 
7,144

 
 
 
2,107

 
Total assets

$160,955

 
 
 

$152,393



 
 

$8,562

 
Liabilities and Stockholders’ Equity:
 
 
 
 
 
 
 
 
 
 
Checking with interest

$23,456


$109

0.94
%
 

$21,927


$60

0.55
%
 

$1,529

39 bps
Money market accounts
35,218

224

1.28

 
36,738

144

0.79

 
(1,520
)
49
Regular savings
12,977

38

0.59

 
9,759

2

0.05

 
3,218

54
Term deposits
21,713

224

2.08

 
17,174

120

1.41

 
4,539

67
Total interest-bearing deposits
93,364

595

1.28

 
85,598

326

0.77

 
7,766

51
Federal funds purchased and securities sold under agreements to repurchase (1)
729

5

1.54

 
574

2

0.70

 
155

84
Other short-term borrowed funds (2)
52

1

2.71

 
388

3

1.73

 
(336
)
98
Long-term borrowed funds (2)
13,555

223

3.28

 
14,662

196

2.66

 
(1,107
)
62
Total borrowed funds
14,336

229

3.19

 
15,624

201

2.57

 
(1,288
)
62
Total interest-bearing liabilities
107,700

824

1.54

 
101,222

527

1.05

 
6,478

49
Demand deposits
28,426

 
 
 
28,690

 
 
 
(264
)

Other liabilities
3,560

 
 
 
2,440

 
 
 
1,120


Total liabilities
139,686

 
 
 
132,352

 
 
 
7,334


Stockholders’ equity
21,269

 
 
 
20,041

 
 
 
1,228


Total liabilities and stockholders’ equity

$160,955

 
 
 

$152,393

 
 
 

$8,562


Interest rate spread
 
 
2.78
%
 
 
 
2.88
%
 
 
(10)
Net interest income and net interest margin(3)
 

$2,326

3.22
%
 
 

$2,212

3.20
%
 
 
2 bps
Net interest income and net interest margin, FTE(4)
 

$2,338

3.23
%
 
 

$2,223

3.21
%
 
 
2 bps
Memo: Total deposits (interest-bearing and demand)

$121,790


$595

0.98
%
 

$114,288


$326

0.57
%
 

$7,502

41 bps
(1) Balances are net of certain short-term receivables associated with reverse repurchase agreements, as applicable. Interest expense includes the full cost of the repurchase agreements and certain hedging costs.
(2) Beginning in the first quarter of 2019, borrowed funds balances and the associated interest expense are classified based on original maturity. Prior periods have been adjusted to conform with the current period presentation.
(3) In the first quarter of 2019, we changed the method of calculating our net interest margin to equal net interest income, annualized based on the number of
days in the period, divided by average total interest-earning assets. Prior periods have been adjusted to conform with the current period presentation.
(4) Net interest income and net interest margin is presented on a fully taxable-equivalent (“FTE”) basis using the federal statutory tax rate of 21%. In the fully taxable-equivalent presentation of net interest income and net interest margin, interest income on tax-exempt assets is increased to make it fully equivalent to interest income earned on taxable assets. The FTE impact is predominantly attributable to commercial loans for the periods presented.

    

16

CITIZENS FINANCIAL GROUP, INC.
MANAGEMENT’S DISCUSSION AND ANALYSIS

Year-To-Date Results: Net interest income of $2.3 billion increased $114 million, reflecting 5% average interest-earning asset growth and a two basis point increase in net interest margin.
Net interest margin of 3.22% increased two basis points compared to 3.20% in the first half of 2018, driven by higher interest-earning asset yields given higher short-term interest rates and continued mix shift toward more attractive risk-adjusted return portfolios. These results were partially offset by higher funding costs and the impact of lower long-term rates on securities premium amortization. Net interest margin on an FTE basis of 3.23% also increased two basis points compared to 3.21% in the first half of 2018. Average interest-earning asset yields of 4.32% increased 39 basis points from 3.93% in the first half of 2018, while average interest-bearing liability costs of 1.54% increased 49 basis points from 1.05% in the first half of 2018.
Average interest-earning assets of $145.9 billion increased $6.3 billion, or 5%, from the first half of 2018, driven by a $4.2 billion increase in average commercial loans and leases and a $1.5 billion increase in average retail loans, partially offset by a $197 million decrease in average investments and interest-bearing cash and due from banks and deposits in banks. Commercial loan growth was driven by commercial and commercial real estate. Retail loan growth was driven by residential mortgage, education, credit cards and other retail.
Average deposits of $121.8 billion increased $7.5 billion from the first half of 2018, reflecting growth in term deposits, checking with interest, and savings. Total interest-bearing deposit costs of $595 million increased $269 million, or 83%, from $326 million in the first half of 2018, primarily due to rising rates.
Average total borrowed funds of $14.3 billion decreased $1.3 billion from the first half of 2018, reflecting a decrease in other short-term borrowed funds and a decrease in long-term borrowed funds, partially offset by an increase in federal funds purchased and repurchase agreements. Total borrowed funds costs of $229 million increased $28 million from the first half of 2018. The total borrowed funds cost of 3.19% increased 62 basis points from 2.57% in the first half of 2018 due to an increase in short-term rates and a mix shift to long-term senior debt.
Noninterest Income
chart-f7.jpg

17

CITIZENS FINANCIAL GROUP, INC.
MANAGEMENT’S DISCUSSION AND ANALYSIS

The following table presents the significant components of our noninterest income:
 
Three Months Ended June 30,
 
 
 
 
 
Six Months Ended June 30,
 
 
 
 
(in millions)
2019

 
2018

 
Change

 
Percent

 
2019

 
2018

 
Change

 
Percent

Service charges and fees

$126

 

$127

 

($1
)
 
(1
%)
 

$249

 

$251

 

($2
)
 
(1
%)
Card fees
64

 
60

 
4

 
7

 
123

 
121

 
2

 
2

Capital markets fees
57

 
48

 
9

 
19

 
111

 
87

 
24

 
28

Trust and investment services fees
53

 
43

 
10

 
23

 
100

 
83

 
17

 
20

Mortgage banking fees
62

 
27

 
35

 
130

 
105

 
52

 
53

 
102

Letter of credit and loan fees
33

 
32

 
1

 
3

 
66

 
62

 
4

 
6

Foreign exchange and interest rate products
35

 
34

 
1

 
3

 
71

 
61

 
10

 
16

Securities gains, net
4

 
2

 
2

 
100

 
12

 
10

 
2

 
20

Other income (1)
28

 
15

 
13

 
87

 
53

 
32

 
21

 
66

Noninterest income

$462

 

$388

 

$74

 
19
%
 

$890

 

$759

 

$131

 
17
%
(1) Includes net impairment losses recognized in earnings on available for sale debt securities, bank-owned life insurance income and other income.

Quarter-To-Date Results: Noninterest income increased $74 million from second quarter 2018, driven by increased mortgage banking fees, trust and investment fees, capital market fees, and card fees, including the impact of Acquisitions.
Year-To-Date Results: Noninterest income increased $131 million from the first half of 2018, driven by higher mortgage banking fees and higher trust and investment services fees driven by acquisitions. Strength in capital markets fees and foreign exchange and interest rate products revenues, reflected the benefit of investments to broaden and enhance our capabilities. Other income reflected higher leasing income and asset dispositions tied to balance sheet optimization and efficiency initiatives.
Noninterest Expense
chart-ae.jpg
The following table presents the significant components of our noninterest expense:
 
Three Months Ended June 30,
 
 
 
 
 
Six Months Ended June 30,
 
 
 
 
(in millions)
2019

 
2018

 
Change

 
Percent

 
2019

 
2018

 
Change

 
Percent

Salaries and employee benefits

$507

 

$453

 

$54

 
12
%
 

$1,016

 

$923

 

$93

 
10
%
Equipment and software expense(1)
126

 
110

 
16

 
15

 
251

 
223

 
28

 
13

Outside services
118

 
106

 
12

 
11

 
228

 
205

 
23

 
11

Occupancy
82

 
79

 
3

 
4

 
165

 
160

 
5

 
3

Other operating expense
118

 
127

 
(9
)
 
(7
)
 
228

 
247

 
(19
)
 
(8
)
Noninterest expense

$951

 

$875

 

$76

 
9
%
 

$1,888

 

$1,758

 

$130

 
7
%
(1) In the first quarter of 2019, we combined our presentation of equipment expense and amortization of software into equipment and software expense. Prior periods have been adjusted to conform with the current period presentation.

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CITIZENS FINANCIAL GROUP, INC.
MANAGEMENT’S DISCUSSION AND ANALYSIS


Quarter-To-Date Results: Noninterest expense increased $76 million from second quarter 2018, driven by an increase in salaries and employee benefits, which included the impact of annual merit increases, revenue based incentives and a severance charge, as well as an increase in equipment and software expense. These results reflected the impact of investments in growth initiatives, partially offset by lower other operating expense, largely tied to a reduction in FDIC insurance and advertising expense. Underlying noninterest expense* increased $69 million, or 8%.
Year-To-Date Results: Noninterest expense increased $130 million, or 7%, from the first half of 2018 reflecting an increase in salaries and employee benefits given the impact of annual merit increases, revenue-based incentives and investments in growth initiatives. First half 2019 results included an increase in equipment and software expense, which also reflected investments in growth initiatives. These increases were partially offset by a decrease in other operating expense tied to a reduction in FDIC insurance premiums. Underlying noninterest expense* increased $118 million, or 7%.
Provision for Credit Losses            
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The provision for loan and lease losses is the result of a detailed analysis performed to estimate an appropriate and adequate ACL. The total provision for credit losses includes the provision for loan and lease losses as well as the provision for unfunded commitments. Refer to “—Analysis of Financial Condition — Allowance for Credit Losses and Nonperforming Assets” for more information.
Quarter-To-Date Results: The provision for credit losses increased $12 million from second quarter 2018, due to 4% average loan growth, continued expected seasoning in retail growth portfolios and several idiosyncratic losses in commercial, with key credit metrics continuing to reflect strong credit quality and a $9 million ACL release in second quarter 2019 compared to a $9 million ACL build in second quarter 2018. Second quarter net charge-offs of $106 million were $30 million higher than second quarter 2018, reflecting a small number of idiosyncratic losses in commercial and expected seasoning in retail growth portfolios.
Year-To-Date Results: The provision for credit losses increased $19 million from the first half of 2018, largely related to 5% average loan growth, several idiosyncratic commercial losses and expected seasoning in retail growth portfolios, partially offset by continued improvement in underlying credit quality. In the first half of 2019, results reflected a $13 million ACL release, compared to a $17 million ACL build in the first half of 2018. Net charge-offs for the first half of 2019 of $195 million were $49 million higher than the first half of 2018.    

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CITIZENS FINANCIAL GROUP, INC.
MANAGEMENT’S DISCUSSION AND ANALYSIS

Income Tax Expense
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Quarter-To-Date Results: Income tax expense increased $3 million from second quarter 2018. The effective income tax rate in second quarter 2019 decreased 72 basis points to 21.9% from second quarter 2018, driven by second quarter 2019 net discrete income tax benefits of $5 million.
Year-To-Date Results: Income tax expense increased $17 million from the first half of 2018. The effective income tax rate in the first half of 2019 decreased to 22.1% from 22.6% in the first half of 2018, driven by a reduction in non-deductible FDIC premiums.

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CITIZENS FINANCIAL GROUP, INC.
MANAGEMENT’S DISCUSSION AND ANALYSIS

Business Operating Segments
The following tables present certain financial data of our business operating segments, Other and consolidated:
 
As of and for the Three Months Ended June 30, 2019
(dollars in millions)
Consumer Banking
 
Commercial Banking
 
Other(4)

 
Consolidated

Net interest income

$799

 

$371